Currently, we only accept credit card payments.

JFS primarily provides pick-up and delivery services, including junk removal. We also offer regional moving and relocation services for refugee claimant families and plan to expand into full home and commercial moving, cleaning, and property maintenance. We prioritize reusing and refurbishing items whenever possible.

You can request a quote through our website form. We require specific details about the items (e.g., table size, number of large/medium/small items), weight, and quantity. We also need details about the pickup location, such as the floor, presence of an elevator, and parking availability. Quotes are calculated and sent to you via email, often as a range, and may require further dialogue for accuracy.

Yes, we offer discounts for individuals referred by our partner organizations, such as Union Gospel Mission (UGM) and Journey Home Community (JHC). These organizations provide special coupon codes (e.g., GHC 0057) to their supporters, offering a significant discount (e.g., 15-30%).

You can cancel your pickup service without a fee if you do so at least 24 hours before the scheduled pickup time. Cancellations made within 24 hours may incur a cancellation fee if staff and a truck have already been dispatched, as this covers labor and gas costs. Payment is typically charged after the pickup is completed.

Useful items are sorted for reuse, refurbishment, or resale. We partner with various thrift stores and organizations like UGM, RCA, and Home Start to distribute furniture, clothing, and other goods to families in need. Items that cannot be reused are responsibly taken to the dump.